The University of Toronto Library does not have a book appraisal service.
We recommend that you contact a reputable second hand book dealer or visit one of the following websites:
FAQs
Our Citing Sources research guide can help you cite properly.
You can also contact us directly with a specific question.
The Information Commons Help Desk on the first floor of Robarts Library can help you with your UTmail+ or UTORexchange email.
- (416) 978-4357
- help.desk@utoronto.ca
There are vending machines with school supplies located on the Ground Floor and 3rd floor of the Robarts Library, and on the Concourse Level of the OISE Library.
The Arts & Sciences Student Union has a fax machine available for student use.
Email help.desk@utoronto.ca, or visit the Help Desk in person on the first floor of Robarts Library.
Know your current password? Change it online
Forgot your password? Reset it online (set-up required)
The only way to link to full text in End Note web is to download the document and attaching it to the record in the appropriate field.
With the software,
To Link to Full Text Articles through the University of Toronto Library's subscriptions, follow these steps:
From the EndNote Tool Bar, choose EDIT - Preference - Find Full Text
- Open URL Path:
http://bf4dv7zn3u.search.serialssolutions.com
- Authenticate with URL:
http://myaccess.library.utoronto.ca/login
Note: also ensure that all full text search options listed are also checked off (Web of Knowledge, DOI, PubMed, OpenURL).
Book reviews are listed in our main article database:
- Start at the advanced search screen
- Type the title of the book you are search for reviews of in the search box
- Click "book review" in the list of available formats
- Click search
For more sources of book reviews, try the two research guides linked below under "more information".
The MyMedia help page has video tutorials, documentation, and lists of known issues. For further help, please contact help.desk@utoronto.ca.
Resolution
We believe we have fixed the issue that caused the error message of "disallowed key characters" to appear when searching from the library homepage.
If you see this error again
Clear your browser cookies and try to search again. Alternatively, open a private/incognito window and resume searching.
If clearing the browser cookies does not resolve the issue, help us troubleshoot by sending an email to utl-catalogue(at)library.utoronto.ca with as much of the following information as you can:
- The exact search words you used
- Which page you started from
- The URL of the page giving you the error
- Your browser's version
- A screenshot of the page
- Your on or off campus status
If you're stuck, try searching the library catalogue directly or an individual database instead of our main search. We can help you find the best alternative for your specific research needs.
Writing at the University of Toronto has advice for specific writing styles including annotated bibliographies.
Criterion-on-Demand is a video streaming service subscribed to by the University of Toronto Libraries featuring thousands of films, including recent Hollywood blockbusters.
Troubleshooting
Access to this resource while off-campus will require UTORid authentication. Also note, films labeled as "Restricted" can only be viewed while on campus and connected to the U of T network.
If you are experiencing issues streaming, please try the following:
- Update your operating system and web browser to the most recent version.
- Try a different web browser.
- If attempting to stream on a mobile device, switch to a desktop computer or laptop instead.
- Clear your web browser's cookies or site data.
If issues persist, please contact us for further support.
There are about a dozen Toronto hospitals whose library collections appear in our catalogue. These items are for the staff affiliated with each hospital.
It might be possible to use items at these libraries, but you'll have to call the library that owns the item to see what their policies are. If they don't allow in-library use, you can always place an interlibrary loan to have it shipped to your campus.
There are three ways to set up table of contents alerts:
- In a database like Ovid Medline or PubMed
- At a website like JournalTOCs
- At the journal webpage
In Medline
- Click on the Journal radio button in Advanced search
- Search for the title of the journal e.g. New England Journal of Medicine
- Check the box beside the title you want
- Click Search for Selected Terms
- On the Search History screen, beside the results of your search, mouse over More>>
- Click on Auto Alert
- You will need to create an account or login if you already have an account
- Give the search a name, the journal name and TOC might be appropriate
- You will receive and email when the database is updated and there are new results that fit your search criteria
JournalTOCs
- Start at http://www.journaltocs.ac.uk/index.php
- Click on Sign In (near top, right corner of webpage)
- First time users click on Sign Up
- You will receive an email - follow the instructions to confirm your registration
- Login and check off the journals you want to follow in the Most Followed Journals list or search for the title if it's not in the list
At the journal webpage
- Example: New England Journal of Medicine https://www.nejm.org/
- Click on Create Account (top, right side of screen)
- Complete the registration process
- Once you are logged in, you will see a link called My NEJM
- Mouse over My NEJM and click on My Alerts
- One of the options there will be Weekly Table of Contents
Which method should I use?
Why would you use the database to set up your TOC alerts? You only need to create one account in one place.
Why would you use the journal website? The journal website is likely to be more up to date.
Example: On this date, June 28, 2012, the most current issue in Medline was June 14, 2012 and the most current at nejm.org was June 28, 2012, two issues ahead of Medline.
Each database and each journal website will have slightly different procedures but they will all involve setting up an account that includes your email address.
MOLES (Methodology Oriented Locaters for Evidence Searching) are a collection of words that function as search filters in library searching. Use MOLES to help refine your search results to the specific type of information you're looking for.
If you're taking Social Work SWK4510, Research for Evidence-Based Social Work Practice, you will use MOLES words in your library research. In SWK4510, you will employ MOLES words for effectiveness questions.
Read more about MOLES and SWK4510 here: https://guides.library.utoronto.ca/SWK4510
There is a secreening room as well as a theatre located on the 3rd floor of Robarts Library. How to book a room.
Guest Cards (previously called Visitor Cards) can be purchased from Guest Card & Cash Loading Stations at Robarts Library and the Gerstein Science Information Centre, or at the service desk at other libraries, for $5. This initial purchase dispenses a guest card with $4 on it. Users can load additional funds to the card online or at Guest Card & Cash Loading Stations in minimum increments of $5.
If you are experiencing trouble using your TCard or Guest Card for printing or photocopying, please follow the following steps:
- Ensure you have sufficient funds in your account by visiting https://www.utsc.utoronto.ca/tcardplus/ (select Check Your Balance) or swiping at a Guest Card & Cash Loading Station.
- If you have sufficient funds but continue to experience trouble using your card, please contact TCard+ for further assistance: https://www.utsc.utoronto.ca/tcardplus/contact-us.
I’m seeing a 404, “bad gateway,” “heading too large,” “empty response” error, or getting redirected to the library’s home page when I’m using library resources.
The errors you are getting mean that you need to clear your cache and cookies - depending on your browser, clearing your cache and cookies may be different, so select the browser you're experiencing this issue with:
If your browser is not listed, search ' [browser name] cache and cookies ' (ex. 'Internet Explorer cache and cookies') in a search engine, your browser likely has an instruction page available online.
Note: ensure your settings read it to clear for "all time". Sometimes it defaults to clearing the past 24 hours only, and then the problem persists. Close then reopen your browser, and try using library resources again!
It says, “your account does not have access to this resource” or “your account is not configured for access.”
If you've already used the Report a Problem form to tell us that you're seeing this, we've received your email and you'll get a response from our Reader Registration office. Reader Registration may email you back to confirm information or inform you on your account status.
I have a “financial hold” on my account after paying my fines library fines, what can I do about this?
Send an email to libraryhelp@utoronto.ca if you haven't already (only one email is required). When seeing this email (ideally it would include the words “financial hold”) we will work to see that the hold is cleared in a timely manner.
I'm getting a paywall while trying to access an article.
If you're off campus, make sure you are using a proxied link. If you don't see myaccess.library.utoronto.ca in the URL, try adding this prefix at the front of the URL of the article: http://myaccess.library.utoronto.ca/login?url=
If this doesn’t work, we’ll see it too, and we’ll try to find a work-around for you!
The LibrarySearch link to the article is broken or leads to the wrong article.
Thanks for sending us an email about this! You can try an alternate way of accessing the article, such as:
Try another link available under "Full text availability" (if available)
Try searching for the journal the article is published in instead, with the following steps:
- Search for the journal in Journal Search
- Click on a link under "Full text availability" to access the e-journal
- Browse to the volume and issue you're looking for
- Access the article
The Download PDF button doesn't work.
Try using one of the links available under "Full text availability." If you emailed us, we’ll let the team know to make changes as needed.
In ScienceDirect, I'm seeing the error "There was a problem providing the content you requested."
If you're using UTORvpn, you might see this error while accessing items in ScienceDirect. Turn off UTORvpn and add the proxy prefix in front of the URL.
http://myaccess.library.utoronto.ca/login?url=
My issue is not here.
No problem! We’ll endeavor to respond to your email within 24-48 business hours.
Our website supports:
- Firefox version 31 and above
- Chrome version 31 and above
- Safari version 9 and above
- Internet Explorer version 11 and above
As of June 1, 2017, we are no longer able to support other internet browsers to protect your security, privacy, and overall experience of our website.
The circulation desk is the place at any library where you can check out and return books, pay fines, pick up your holds, and more. They are usually located near the main entrance of each library, and are sometimes called the "Loans Desk".
Pictured: The Loans Desk at Robarts Library.
To receive an email with the BMJ Case Reports Institutional Fellowship code, send a request to ask.gerstein@utoronto.ca
Please notify the circulation desk of the library that the books belongs to.
Call Campus Community Police right away: 416-978-2323.
Thank you for your conscientiousness! You can drop off belongings to the lost and found or Campus Safety, or mail them to the lost and found office.
For privacy reasons, we cannot contact the owners of lost items on your behalf or give out contact information of any kind.
TCards
Turn it in to any TCard office, U of T campus safety office, or library staff member.
Robarts drop box
You can deposit found items in Robarts' lost and found box, located on the first floor of the library near the elevators.
