Report an online resource problem

Please report any problems you encounter when trying to connect to an online resource (i.e. database, ebook, or online journal). We review and respond to these reports Monday to Friday, normally resolving issues within 2 business days. For accessibility issues or concerns, please use the Contact Us form.

What online resource are you trying to access?

MMSID

Please provide the URL of the page or resource.

Where are you accessing this resource?

On campus

Off campus

Information message

×It looks like your issue may be caused by cached data. Try clearing your cache for all time and restarting your browser, or using a different or private browser— we've found this often resolves the problem.

Which error most closely matches the problem with your online resource?

Please describe the error you're experiencing, or copy and paste the error message here:

Is there any other information you want to share to help us resolve the issue?

What is your affiliation with University of Toronto?

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×It looks like you're reporting an issue with your library account. Please consider providing your contact information by selecting "Yes, I need support" so we can look into it for you.

Warning message

×It looks like you're reporting an issue with your library account. Please consider providing your contact information by selecting "Yes, I need support" so we can look into it for you.

Would you like a response from the library about this problem?

Yes, I need support

No, I just wanted to report the problem.

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